Ophthalmic Technician (Adult and Pediatrics)

Position Overview: We are a busy 15-provider multidisciplinary ophthalmology practice with three office locations in Northern Virginia (Falls Church, Fairfax, and Alexandria). We are seeking to add a new ophthalmic technician to our team. The Ophthalmic Technician is an allied health professional who works closely with our physicians to perform day-to-day clinical activities. The Ophthalmic Technician is primarily responsible for triaging, taking accurate histories, assisting with prepping for in-office procedures, and handling incoming clinical requests from patients, pharmacies, and other providers.

Common Job Duties:

• Complete and submit Prior Authorization requests in a timely manner
• Complete appointment follow-up items, such as prescription refills, e-prescribing requests, etc..., as requested by our physicians
• Conduct special studies testing for patients as needed, including visual fields, OCTs, fundus photos, etc.
• Ensure exam rooms are properly stocked with supplies and patient forms
• Handle prescription requests from pharmacies and patients in a timely manner
• Perform refractions
• Prepare patients for examination by performing dilation, special testing, etc...
• Prepare rooms for minor procedures and assist physicians with those procedures, as requested
• Process medical record release requests
• Record thorough medical histories, including medication and allergy histories
• Record thorough complaint lists
• Respond to patient inquiries from phone calls, messages, and/or our Patient Portal in a timely manner
• Triage complex patient calls or in-person visits regarding eye problems
• Other duties, as assigned

Additional Optometric-Specific Duties

• Submit patient contact lens orders to vendors
• Verify patient contact lens orders against chart notes
• Other duties, as assigned

Additional Pediatric-Specific Duties

• Monitor and track all Retinopathy of Prematurity office visits
• Other duties, as assigned

Technical and Other Qualifications

• At least one year of experience working as an Ophthalmic Technician
• At least one year of experience with refractometry
• Have reliable transportation
• Be willing to travel to multiple office locations throughout a given day / week
• Ability to multi-task
• Ability to prioritize workload
• Ability to work at a moderate-to-fast pace
• Attention to detail
• Familiarity with Electronic Health Records software
• Familiarity with Practice Management software
• Great organization skills

For more information about our Practice, please visit our website at http://www.nvoaeyes.com.