Licensed Vocational Nurse WHC

Overview:
This position is vital in the health care delivery system. This is traditionally the patients first clinical point of contact so patient relationship, management of patient care, management of patient information, team communication, and demonstration of conduct and activities using Patient Centered Medical Home (PCMH) principles, policies and procedures is critical. Supports the vision and the mission of Su Clinica at all times. Will coordinate care for walk-in services and incoming patient/medical calls; coordinate care for Emergency Room and Hospital visits; assist provider with Durable medical equipment and Family Medical Leave of Absence forms; assess patients without appointments and/or needing medical services; Medication prior authorizations; assist medical providers as needed with patient care with procedures to include dressing changes; insulin administration; injections/immunizations; insulin teaching; glucometer calibrations and other patient education; monthly vaccine order; monthly supply order; chart audits.

Responsibilities:
Patient relationship: Will greet and welcome the patient in a pleasant, respectful, culturally and linguistically appropriate manner. Assure all patient questions are answered in a positive and cordial manner. Assures the patient has a clear understanding of all communications. Communicates patients problem/complaint to the provider. Reinforces to the patients the importance of keeping appointments or communicating changes in their appointments. Asks the required questions for a proper assessment. Engage patient and their care givers in understanding their care in a cultural and linguistically appropriate manner. Management of patients care: Prepares patients for examination and treatment. Takes patients history and vital signs. Prepares examination and treatment rooms with necessary equipment and supplies. Gives injections that are in their scope of practice. Monitor staff administering medications and vaccines. Assists with refills, reviews all patient medications as per protocols. Initiates notes for the nurse on call or others to alert information regarding a patient in a timely manner. Assists the providers as requested. May collect and process biological specimens for analysis and other lab tests. Assists with scheduling tests or treatments as requested. Conducts appropriate screening tests and follows up with Provider using Standing Orders. Performs Nurse Coordinator duties. Teaches method of health promotion and disease prevention in accordance to individualized needs. Refers patient to appropriate resources
eferrals, social services, pharmacy, laboratory, etc. Verifies that patients and family members discharge and follow up questions have been addressed and appropriate educational materials provided and documented in the electronic medical records. Works jointly with Provider to maximize disease prevention and reinforce patient follow through with Providers orders and instructions. Performs all other duties as assigned. Manages patient information: Takes and documents patients history and vital signs. Performs pre-visit chart reviews for required health indicators, vaccines, labs, etc. Reviews chart under the direction of provider and obtains and places report results in charts. Makes list of anticipated needs for patients (vaccines, labs,etc.) Assures the patient information and records is completed timely and is current. Adheres to all Health Insurance Portability and Accountability Act (HIPAA) regulations in and outside of the Clinic. Communicates patient information as requested to enhance patient services.Team communication: Actively participates in team huddles to assure maximum appointments, gaps in the day, and works on same day access. Meets with the team to ensure that the providers productivity and schedule is reviewed and populated throughout the day. Helps in the orientation of new employees or students. Works with unit team members as well as other clinic personnel to ensure a smooth patient flow. Communicates specific patient needs and/or population management information.Demonstration of safe and professional conduct: Maintains a friendly environment for self and others. Response to emergency situations as per training. Refrains from texting and speaking on the cell phone while on duty. Refrains from informal communication with patients and others. Fully participates in the performance improvement and follows all the Clinic policies and procedures. Attends work on a regular and predictable schedule in accordance with Clinic leave policy and performs other duties as assigned.

Qualifications:
High School or GED. Must be a licensed vocational nurse in the State of Texas. Experience in working with the public preferred. Must be computer literate. Must be current with Basic Life Support/Cardiopulmonary Resuscitation. Bilingual (English/Spanish) a must. This position requires an initial N95 mask fit testing and annual test fitting thereafter unless there is a significant change during the year that requires retesting prior to the annual fit testing.Ability to fully comply with the enhanced infection control requirements of the clinic.