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Director-Unscheduled Care-Emergency Medicine Urgent Care

Employer
Mount Sinai Medical Center
Location
New York, IA
Closing date
Nov 30, 2021

View more

Profession
Physician
Specialty
Emergency Medicine, Urgent Care
  • New York, New York
  • Professional / Managerial / Administrative
  • 2721420
Job Description
Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

The Director, Unscheduled Care will provide administrative direction for daily Urgent Care operations including staff supervision, retention, budgetary oversight, materials management, real estate, revenue cycle, and data management.

The Director, Unscheduled Care will be responsible for overseeing four (4) urgent care sites: Upper West Side, Inwood, Dumbo and Brooklyn Heights. Travel throughout sites is required.
  • Provides administrative direction and coordination in the formulation, interpretation, and administration of current and long-range policies, procedures, and programs.
  • Oversees the daily operation of Department, including creating and implementing production schedules, and/or tracking and reporting systems, managing work assignments, monitoring supplies, and identifying and resolving issues.
  • Evaluates operations and identifies possible improvements within the Department. Consults, advises, and informs Senior Director concerning administrative issues, needs and problems.
  • Establishes goals and objectives for the Department that are consistent with Mount Sinai Hospital or School of Medicine's policies and federal, state and local regulations. This may include defining the scope of specific Departmental projects, and analyzing requirements to execute those projects successfully.
  • Defines and documents procedures, identifies process and workflow changes for continuous improvement and implements best practices for greater efficiency. Provides process improvement assistance when needed, and evaluates and develops logical workflows where applicable.
  • Responsible to monitor accounts receivables activity and meet organizational metrics.
  • Work with Mount Sinai CBO on billing and collection activities, maximizing payments and improving processes.
  • Implement processes surrounding registration of patients and collections to ensure that clinic revenue cycle is effective and properly utilized.
  • Collaborates with Department senior leadership to develop short term and long range plans. Also serves as primary point-of-contact for inter-departmental communications, where applicable, in order to maintain standards, implement improvements, define and measure progress and meet business objectives.
  • Works collaboratively with the Medical Director to ensure alignment with quality, safety, and clinical integration.
  • May be responsible for creating, reviewing, and updating policies and procedures pertaining to Department specific goals and objectives.
  • Interprets and administers policies regarding hiring, payroll, appointments and promotions, placement, and orientation of all faculty and staff.
  • Provides oversight to management staff to ensure compliance with established practices, to implement new policies and to keep employees aware of changes and current standards.
  • Assures compliance with regulatory, insurance, and ethical standards regarding safety of patients, employees and property. Identifies contingency plans for potential risks.
  • Recommends and implements cost effective measures in Department operations.
  • Reviews and approves all reclassifications, new positions, and salary increases. May direct and coordinate performance appraisals for faculty, professional staff and exempt/ non-exempt employees. Provides feedback on a regular basis. Identifies opportunities for continuing education and provides training. May design in house training materials and train employees when necessary.
  • Develops and maintains effective working relationships with various Hospital departments to facilitate Departmental and institutional goals. Maintains communication between governing boards, medical staff, and Department heads by coordinating inter-departmental functioning.
  • Establishes work schedules and assignments for staff, according to workload, space, and equipment availability.
  • Develops and maintains computerized record management systems to store and process data such as personnel activities and information. Produces reports as required.
  • Plans budget needs by analyzing short and long-term program plans. Collaborates with the Department Finance Director to assure the completion of the annual budget and financial monitoring.
  • Assures the financial systems are in place to run the Department. Ensures compliance with MSMC policies and procedures.
  • Maintains the competencies and skills of staff through proper training and development. Identifies ongoing educational needs and assists in staff development programs.
  • May implement quality assurance programs and oversees monitoring activities to meet standards and regulations of accrediting agencies such as Joint Commission on the Accreditation of Healthcare Organizations (JCAHO), Commission of Accreditation Rehabilitation Facilities (CARF) and New York State and City Department of Health.
  • Performs other related duties.

Requirements:
  • Bachelor's Degree in Health Care Administration, Public Administration or related field
  • Master's Degree preferred

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity and inclusion are drivers for excellence. We share a common devotion to delivering exceptional patient care. Yet we're as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai's unrivaled record of achievement, education, and advancement as we revolutionize medicine together and participate actively as a leader within the Mount Sinai Health System by:
  • Serving as the primary resource management representative of the Mount Sinai leadership teams, committees, etc., and acting as the primary executive leader interface between Mount Sinai and key executives from the health systems' vendors and partners.
  • Engaging with relevant thought leaders and policy-makers at the federal and state levels, and representing the Health System as assigned.
  • Using a lens of equity in establishing and promoting policies and procedures and providing opportunities for all to thrive.
  • Confronting racist, sexist or other inappropriate behavior and challenges exclusionary organizational practices and serving as a role model to promote anti-racist behaviors.
  • Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care.

Explore more about this opportunity and how you can help us write a new chapter in our story!

Who We Are

Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.

Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai Morningside (formerly Mount Sinai St. Luke's), and New York Eye and Ear Infirmary of Mount Sinai.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression.

150 East 42nd Street
4th Floor
New York, NY 10017
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Mount Sinai Health System endeavors to make Mount Sinai's Career Center accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Talent Acquisition team at P: 646-605-4600 or click on the Live Chat icon below! | LCA Notices

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