Providence Health & Services Chief Nursing Officer, Providence Alaska Medical Center in Anchora[]

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Reporting directly to the Ministry Chief Executive, and matrixed to the Regional Chief Nursing Officer, the CNO has overall responsibility for the operation and ongoing development of the Professional Nursing Practice. The Chief Nursing Officer directs nursing services by approval and implementation of nursing policies, procedures, standards and staffing plans. S/he assures that nursing services are integrated into the ministry's performance improvement plan in support of the PSJH nursing strategic plan.

As a member of the hospital executive team, s/he assumes an active leadership role interdepartmentally, with the medical staff, during Community Ministry Board activities, and as a key representative to the community.

With a constant focus on patient-centeredness, quality, staff and patient safety, the CNO creates and maintains standards and systems for care delivery at their ministry. These systems of care delivery promote evidence-based practice and are designed to support the management of productivity targets, patient acuity, and appropriate planning for and use of available resources.

ESSENTIAL FUNCTIONS

Communication & Relationship Building

Create a work environment that facilitates and encourages involvement of the staff in critical thinking to enact professional nursing practice.

Build collaborative relationships

Uses shared decision making to accomplish the organization's primary goal which is service to patients, families and the community

Promotes implementation of processes and resources that deliver data and information to empower staff to participate meaningfully in clinical decision making

Establish an environment that values diversity in which care is delivered in a manner sensitive to social and cultural diversity

Provides and maintains effective communications with medical staff, the community, and all levels of supervision and staff. Rounds for improved visibility and to meet specific goals such as safety.

Represent the organization to non-health care constituents within the community

Represent nursing to the media

Serve on community-based boards, advisory groups, and task forces

Represent nursing at medical executive committee and other departmental / medical staff committees

Collaborate with nursing programs to provide required resources

Serve on academic advisory councils

Collaborate in nursing research and translate evidence into practice

Create academic partnerships to ensure a qualified workforce for the future

Knowledge of the Health Care Environment

Communicate patient care standards as established by accreditation, regulatory and quality agencies

Ensure compliance with the State Nurse Practice Act, State Board of Nursing regulations, state and federal regulatory agency standards, federal labor standards and policies of the organization

Adhere to professional association standards of nursing practice

Ensure that written organizational clinical policies and procedures are reviewed and updated in accordance with evidence-based practice

Integrate bioethical and legal dimensions into clinical and management decision-making

Ensure protection of human subject rights and safety in clinical research

Assess the effectiveness of delivery models

Develop new delivery models

Participate in the design of facilities

Align care delivery models and staff performance with key safety and economic drivers (e.g., value-based purchasing, bundled payment)

Take action when opportunities exist to adjust operations to respond effectively to environmental changes in economic elements

Use knowledge of federal and state laws and regulations that affect the provision of patient care (e.g., tort reform, malpractice/ negligence, reimbursement)

Participate in legislative process on health care issues through such mechanisms as membership in professional organization and personal contact with officials

Educate patient care team members on the legislative process, the regulatory process and methods for influencing both

Interpret impact of legislation at the state and federal level on nursing and health care organizations

Represent patient care issues to the governing body

Participate in strategic planning and quality initiatives with the governing body

Interact with and educate the organization's board members regarding health care and the value of nursing care

Represent nursing at the organization's board meetings

Represent other disciplines at the organization's board meetings

Use evidence for establishment of standards, practices and patient care models in the organization (nurse sensitive outcomes)

Design feedback mechanisms by which to adapt practice based upon outcomes from current processes

Design and interpret outcome measures

Disseminate research findings to patient care team members

Allocate nursing resources based on measurement of patient acuity/care needed

Monitor and address nurse sensitive outcomes and satisfaction indicators

Support the development of an organization-wide patient safety program

Use knowledge of patient safety science (e.g., human factors, complex adaptive systems, LEAN and Six Sigma, high reliability organization)

Monitor clinical activities to identify both expected and unexpected risks

Support a Just Culture (non-punitive) reporting environment, supporting a reward system for identifying unsafe practices

Support safety surveys, responding and acting on safety recommendations

Leadership

Address ideas, beliefs or viewpoints that should be given serious consideration

Recognize one's own method of decision making and the role of beliefs, values and inferences

Apply critical analysis to organizational issues after a review of the evidence

Maintain curiosity and an eagerness to explore new knowledge and ideas

Promote nursing leadership as both a science and an art

Demonstrate reflective practice and an understanding that all leadership begins from within

Provide visionary thinking on issues that impact the health care organization

Provide visionary thinking on issues that impact the healthcare organization

Recognize the contribution of mental models on behavior

Promote systems thinking as an expectation of leaders and staff

Consider the impact of nursing decisions on the healthcare organization as a whole

Develop a leadership succession plan

Promote nursing leadership as a desirable specialty

Mentor current and future nurse leaders

Establish mechanisms that provide for early identification and mentoring of staff with leadership potential

Develop a workforce analysis plan and implement strategies to ensure an adequate and qualified workforce

Professionalism

Hold self and others accountable for mutual professional expectations and outcomes

Contribute to the advancement of the profession

Participate in and contribute to professional organizations

Demonstrate and promote leader and staff participation in professional organizations

Promote leader and staff participation in lifelong learning and educational achievement

Promote professional certification for staff

Role model standards of professional practice (clinical, educational and leadership) for colleagues and constituents

Coach others in developing their own career plans

Seek input and mentorship from others in career planning and development

Develop a personal and professional career plan and measure progress

Solicit feedback about personal strengths and weaknesses

Act on feedback about personal strengths and weaknesses

Uphold ethical principles and corporate compliance standards

Hold self and staff accountable to comply with ethical standards of practice

Discuss, resolve and learn from ethical dilemmas

Promote clinical perspective in organizational decisions

Involve nurses and other staff in decisions that affect their practice

Represent the perspective of patients and families

Advocate for optimal health care in the community

Business Skills

Develop and manage an annual operating budget and long-term capital expenditure plan

Use business models for health care organizations and apply fundamental concepts of economics

Interpret financial statements

Ensure the use of accurate charging mechanisms

Educate patient care team members on financial implications of patient care decisions

Participate in the negotiation and monitoring of contract compliance (e.g., physicians, service providers)

Evaluate the results of employee satisfaction/quality of work environment surveys

Support reward and recognition programs to enhance performance

Formulate programs to enhance work-life balance

Interpret and ensure compliance with legal and regulatory guidelines

Provide education regarding components of collective bargaining

Promote healthful work environments ( promote a culture of safety, address sexual harassment, workplace violence)

Create the operational objectives, goals and specific strategies required to achieve the strategic outcome

Conduct SWOT and Gap analyses

Defend the business case for nursing

Utilize the balanced scorecard analysis to manage change

Evaluate achievement of operational objectives and goals

Identify marketing opportunities

Develop marketing strategies in

collaboration with marketing experts

Promote the image of nursing and the organization through effective media relations

Collaborate to prioritize for the establishment of information technology resources

Participate in evaluation of enabling technology in practice settings

Identify technological trends, issues and new developments as they apply to patient care

Provide leadership for the adoption and implementation of information systems

Perform other duties as assigned or requested.

Qualifications:

IDEAL QUALIFICATIONS

Academic degree in nursing required (Bachelor's or Master's degree)

Master degree in Nursing or related field required (Health Administration, Business, Public Health, or management).

Earned Doctorate degree in Nursing is preferred

A minimum of five years of nursing executive acute care experience and a minimum of five years of progressive management experience are required.

The applicant will demonstrate progressive leadership and expertise in communication across disciplines, participative change management, managing group dynamics and managing performance improvement processes.

Active and current AK registered nurse license

Specialty certification (CENP, or NEA-BC)

In depth current working knowledge of clinical practice and processes

Knowledge of organizational behavior; management systems and processes; nursing practice standards; clinical practice guidelines; regulations and ethics; healthcare economics; health and public safety; trends in business practice; consumer health care issues; healthcare evaluation and outcome measures; and fiscal management and finance.

Mobility to travel throughout the ministry and community.

Able to work varying hours and handle difficult situations when necessary.

Ability to clearly articulate the PSJH mission and vision

Demonstrated servant / mission driven leadership

Working knowledge of labor contracts and application to practice

Ability to communicate effectively.

Ability to conceptualize and implement new service delivery models.

Ability to serve as a change agent supporting integration concepts.

Ability to represent PSJH professionally and build collaborative relationships with various agencies or organizations.

Ability to analyze data, regulations, and practices to develop progressive and compliant programs including TJC, Title 22, etc.

Ability to effectively work in a multi-entity organization including hospitals and satellite facilities

Demonstrated system thinking

Demonstrated ability to work in a complex matrixed environment

Ability to articulate the Magnet® standards and expectations.

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About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.