Secretary/Nursing Assistant
- Employer
- Methodist Health System
- Location
- Omaha, NE
- Closing date
- May 20, 2022
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- Purpose of Job
- Supports patient care delivery by providing clerical services and Helps patients by supporting personal hygiene and daily living needs; providing comfort, transportation, and vital sign monitoring.
- Job Requirements
- Education
- High School diploma or General Educational Development (GED) required.
- Student nurse must have completed first clinical rotation - preferred.
- Requires successful completion of the 75-hour state approved course for the Nurse Assistant if hired in the assistant position after August 31, 2014.
- Requires membership in good standing on Nurse Aide registry of the state where position is located if hired after August 31, 2014.
- Experience
- Previous care giver experience preferred.
- Previous cleaning, food service and/or patient related experience preferred, but not required.
- One to three months on the job experience to learn hospital procedures and work routines preferred.
- Orientation and on the job experience will be provided to learn hospital procedures and work routines.
- License/Certifications
- Current American Heart Association Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire.
- Skills/Knowledge/Abilities
- Requires the ability to understand and carry out instructions, follow schedules, communicate information, read simple and clear instructions and complete reports.
- Collects, records, and reports patient needs to the appropriate caregiver.
- Requires ability to demonstrate critical thinking skills commensurate with job description.
- Excellent interpersonal and customer service skills necessary to communicate with physicians, callers, visitors, patients, family, and team members by verbal and written communication.
- Skills and knowledge to prepare reports, perform calculations, keep records, and deal effectively with people.
- Medical terminology preferred.
- Ability to type 30 to 40 wpm. with accuracy.
- Ability to utilize a variety of computer applications, and look at a computer screen 50-80% of the time.
- Ability to prioritize decision making.
- Education
- Physical Requirements
- Weight Demands
- Medium Work - Exerting up to 50 pounds of force.
- Physical Activity
- Occasionally Performed (1%-33%):
- Climbing
- Crawling
- Kneeling
- Sitting
- Frequently Performed (34%-66%):
- Balancing
- Carrying
- Crouching
- Distinguish colors
- Keyboarding/typing
- Lifting
- Pulling/Pushing
- Repetitive Motions
- Stooping/bending
- Twisting
- Constantly Performed (67%-100%):
- Fingering/Touching
- Grasping
- Hearing
- Reaching
- Seeing/Visual
- Speaking/talking
- Standing
- Walking
- Occasionally Performed (1%-33%):
- Job Hazards
- Not Related:
- Electrical Shock/Static
- Rare (1-33%):
- Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
- Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means) - NICU Only
- Occasionally (34%-66%):
- Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
- Equipment/Machinery/Tools
- Explosives (pressurized gas)
- Hazardous Drugs (exposure risks, protective personal equipment required)
- Frequent (67%-100%):
- Chemical agents (Toxic, Corrosive, Flammable, Latex)
- Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) Blood or Body Fluid (BBF)
- Mechanical moving parts/vibrations
- Not Related:
- Weight Demands
- Essential Job Functions
- Essential Functions I
- Promotes positive impression and welcoming environment of the unit through customer service.
- Greets and gives directions to patients, family members, visitors, physicians, staff, and other customers.
- Maintains safe, clean and neat work environment.
- Has no food at reception area: all drinks must be covered.
- Promotes quiet environment at the reception desk and in the hallways.
- Demonstrates good communication style and interpersonal communication skills with patients/families.
- Provides appropriate care specific to the age of the customer/patient, to ensure understanding and comfort level of treatment, as outlined in the Population Specific Criteria.
- Gives individualized customer service/patient care.
- Completes age specific competency assessment.
- Screens visitors according to protocols.
- Exhibits excellent interpersonal relations with patients, co-workers, physicians, and guests to ensure effective communications.
- Responds to patient needs promptly and courteously.
- Communicates feedback from patients and visitors regarding their hospital experience to the appropriate staff.
- Maintains a positive attitude while responding to requests in a timely and accurate manner.
- Communicates with other members of the health care team (food service, secretaries, housekeeping, etc.) as indicated.
- Actively participates in report process.
- Consistently recognizes and utilizes measures to provide for safe, efficient, patient care and work environment.
- Answers Call Lights in a timely manner and response to the patient request and/or relays request to appropriate resource when necessary.
- Performs other duties as delegated/under the direction of the professional staff.
- Assures coverage of all duties when self or other staff are off the nursing unit.
- Assists other team members when own work is complete.
- Appropriately reports incidents.
- Utilizes Standard Precautions and Transmission-based Precautions infection control techniques correctly and consistently.
- Adheres to policies and procedures.
- Directly responsible to the staff nurse and assists in the care of the patient by performing delegated activities utilizing the reciprocal process of the 4 Rights of Delegation.
- Right task (within the scope of practice, according to the job description, and based on the desired outcome, task routine, non-complex, low risk and predictable outcome).
- Right person (assess competency by certification/licensure, job description, skills checklist, demonstrated skill).
- Right communication (clear, concise, correct, complete).
- Right feedback: The Reciprocal Process (timely, specific, checkpoints).
- Handles all general communication duties for the unit.
- Answers telephones promptly, courteously and with a smile; identifies self and unit.
- Maintains and operates call system.
- Faxes information as required/requested.
- Makes unit announcements in a professional manner.
- Contacts caregiver promptly when patients have arrived.
- Maintains privacy and confidentiality of patients and staff information.
- Assists with maintenance of electronic medical records.
- Scans medical documents in a timely and accurate manner.
- Notifies appropriate consultant, adds to physician patient list, and documents in medical record.
- Assists in maintaining medical records.
- Establishes the initial patient chart upon admission.
- Maintains chart documents according to protocol.
- Processes charts upon dismissal, breaks down chart so available for HIM timely and accurately.
- Helps prepare records as appropriate for patient transfers.
- Performs other UNIT SPECIFIC duties as assigned by RN, Core, or Service Leader
- Participates in mandatory inservices and continuing education programs as required by policies and procedures/external agencies and/or as directed by supervisor.
- Assists in keeping the environment clean and tidy.
- Assists with stocking as directed.
- Maintains, organizes, and stocks office supplies.
- Maintains, stocks, and organizes nutrition center supplies.
- Completes clinical activities identified in the patient's plan of care to meet patients' comfort/activity/sleep needs and other clinical patient needs as delegated by professional staff.
- Reports patient comfort needs to nurse in a timely manner.
- Assures that skin is clean and dry.
- Reports any noticed skin changes.
- Provides personal care and assists with ADL (activities of daily living).
- Provides assistance with repositioning, turning and chair transfers.
- Assists as necessary with ambulation.
- Completes vital signs per patient's plan of care.
- Weighs patients per patient's plan of care.
- Reinforce patient education regarding; e.g., pulmonary hygiene.
- Provides transportation assistance.
- Reports any variation from patient's plan of care to professional staff.
- Attends to patient amenities; e.g., newspaper, mail.
- Maintains patient nutritional status by completing all intake/output activities in a timely and accurate manner to promote customer satisfaction.
- Assists patients with menu selection within the designated timeframes and ensures menu balance.
- Promotes positive impression and welcoming environment of the unit through customer service.
- Essential Functions I
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