Patient Care Director - Emergency Services

Patient Care Director - Emergency Services

Reporting to the Chief Nurse Officer, the Patient Care Director has 24-hour responsibility for the management of nursing personnel, other personnel, and patient care in the assigned departments.

Contributes to the nursing services and the clinical enterprise through support of philosophy, objectives, and educational efforts. Provides administrative leadership and direction to all assigned departments including planning, directing, financial performance, performance improvement, human resource management, evaluation of care, and service initiatives.

Strives for superior performance by consistently providing a product of service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. As a customer-focused team member, he/she must be accessible, flexible, knowledgeable, and responsive. Supports UCSF’s overall mission to provide high quality patient care, teaching and research.

The Patient Care Director works closely with the interprofessional team and may represent the Medical Center for specific projects or initiatives at local hospitals or community agencies.

Participates with leadership to develop short- and long term strategies. Fosters change management skills in subordinate leadership to promote an agile and flexible workforce. Represents nursing on cross-functional committees; has external presence in community and professional organizations and societies. Oversees large, multiple departments. Ensures that quality nursing care is provided and in alignment with internal policy and external regulations for the medical center and / or health system.

Required Qualifications

• Five (5) years of increasingly nursing management and leadership experience in a large academic, complex and highly matrixed health care organization
• Active Registered Nurse licensure in the State of California
• Active American Heart Association CPR certification
• Bachelor's Degree Nursing
• Master's Degree
• Advanced knowledge of hospital operations in a multi-hospital setting; knowledge of appropriate professional standards for the multidisciplinary team
• Advanced communications and interpersonal skills to promote an effective model of shared governance among multiple disciplines; ability to motivate and engage all levels of staff regarding patient care programs, strategies, and organizational mission
• Advanced leadership, fiscal and operations management skills. Ability to develop nurse leaders in their adoption and promotion of a shared governance model of collaboration
• Advanced conceptual clinical base with expertise in professional practice models, evidence based practice, systems thinking and quality improvement
• Knowledge of and experience with the American Nurses Credential Center (ANCC) Magnet journey and process
• Ability to develop a systems strategic plan and implement that vision across a large, complex organization
• The flexibility to orient and work at all UCSF Medical Center locations

Licensure/Certification

• Active Registered Nurse licensure in the State of California
• Active American Heart Association CPR Certification

ABOUT

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team. 

Ranked by U.S. News & World Report as the number one hospital in California – and among the top six in the country – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

APPLY TODAY

Applications are accepted online only - please visit https://bit.ly/2ydaMuv

Job ID# 19127

Equal Employment Opportunity