Clinical Assistant Nurse Manager - ORMC Acute Care - General/Bariatric Surgery/Trauma - Nights
Position Summary:
Orlando Health Orlando Regional Medical Center (ORMC)Located on the downtown Orlando campus, Orlando Health Orlando Regional Medical Center (ORMC) has served the Central Florida area for more than 100 years. Orlando Health ORMC is the flagship hospital of the Orlando Health system and one of the largest tertiary facilities in the region, offering the most advanced care available for surgical, medical, rehabilitative and emergency care needs, including serving as Central Florida's only Level One Trauma Center. The hospital provides a comprehensive continuum of care through leading-edge technology and expertise in trauma, heart, vascular, stroke, neuroscience, oncology, surgery and orthopedic care. This excellence in care has earned the hospital recognition from U.S. News & World Report as a "Best Regional Hospital" in Central Florida and a "High Performing Hospital" in 13 adult procedures and conditions in the 2021-22 rankings as well as being named in the 2021 IBM Watson Health 100 Top Hospitals® list. Fourteen hospital units at Orlando Health ORMC currently hold Beacon Awards for Excellence for exceptional nursing care from the American Association of Critical-Care Nurses, making it one of the highest-earning adult hospitals in the state. General/Bariatric SurgeryMetabolic/Bariatric Surgery Department (11NE) is a comprehensive evidence-based service provided on a 24-hour, 7 day a week basis. The department is a 16-bed surgical unit designed to provide skilled care to the acutely ill, age 16 or older, and to provide excellence in care for comprehensive metabolic bariatric surgery patients. The primary focus is to provide a therapeutic healing environment to patients requiring post-operative nursing and medical treatment. The acuity of patients includes a diverse variety of diagnosis from emergency and planned surgery of the acutely ill and patient's recovery from bariatric surgery. All nursing staff has completed all required core training to care for these patients. CANMs and experienced RNs on the unit have completed a bariatric resource curriculum to competently care for the bariatric population on a limited level II care profile. The 11LP staff collaborates with a multi-disciplinary team including social work, case management, physical & occupational therapist, respiratory therapist, dietician, spiritual care, wound, ostomy and continence management, home health and pharmacist to meet the needs of this population. The Clinical Assistant Nurse Manager is responsible for the day to day operations within the clinical setting to ensure delivery of quality service and optimal patient flow.
Qualifications:
Education/TrainingHigh school graduate or equivalent.Successful completion of Medical Assistant training from an approved technical school (or 5 years of verifiable applicable work experience in patient care setting) required. Licensure/CertificationMaintains current BLS Healthcare Provider Certification andMaintains current certification by one of the following agencies:Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org)Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com)Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA) (www.nhanow.com)National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com)
Responsibilities:
Essential FunctionsManages staffing for assigned and oncoming shifts, based on patient acuity to insure patient care needs are met and budgetary boundaries are observed.Coordinates patient flow by working directly with the Administrative Supervisor office, Case Management, Discharge Planners etc.Monitors overall status of patients within area of responsibility and closely monitors status of seriously ill patients.Assists with the clinical evaluation of team members, completes written clinical performance evaluations, and conducts timely team member assessments.Ensures compliance with certifications, licenses, and required education for team members.Assists in the coordination and participates in the delivery of patient care ensuring compliance with physician orders and established policies, procedures, and standards of practice.Ensures incident reports are completed appropriately and follows up with incident reports as needed.Participates in multidisciplinary rounds.Performs direct patient care activities as required to meet operational needs.Interfaces with patients and families to provide instruction, promote participation in patient care, and to coordinate nursing activities.Plans and evaluates compliance with organizational and regulatory policies and procedures.Ensures evidence-based, quality clinical nursing practice consistent with nursing research and organizational and national practice standards are being performed by staff (i.e., Core Measures and HAC prevention).Expresses ideas clearly and effectively in verbal and written communication to team members and groups.Participates and/or leads in staff meetings and staff huddles.Embraces, communicates, and promotes change.Utilizes effective fiscal management skills with financial resources.Monitors the use/maintenance of equipment to ensure staff have the needed equipment for patient care and they are able to appropriately utilize equipment.Contributes to the strategic and financial planning of the unit/department.Cultivates exemplary customer service throughout the unit/department by conducting customer service rounds and investigating and responding to patient/family and physician complaints.Maintains a regulatory ready environment of care.Facilitates and supports team member involvement in professional and organizational activities as well as unit- and hospital-based committees.Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional organizations.Identifies issues arising from individual differences and develops awareness of those issues in nursing staff, medical staff, and other health care providers.Advocates on behalf of the nursing staff to represent the concerns of patients, families, and staff.Holds self and others accountable to Orlando Health?s mission, vision, and values.Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.Maintains compliance with all Orlando Health policies and procedures.Other Related FunctionsUses working knowledge of risk management concepts.Participates in Process Improvement activities as assigned.Interprets the appropriate information needed to identify each patient?s requirements relative to their age-specific needs and to provide nursing care needed as described in the unit/department?s policies and procedures.
Orlando Health Orlando Regional Medical Center (ORMC)Located on the downtown Orlando campus, Orlando Health Orlando Regional Medical Center (ORMC) has served the Central Florida area for more than 100 years. Orlando Health ORMC is the flagship hospital of the Orlando Health system and one of the largest tertiary facilities in the region, offering the most advanced care available for surgical, medical, rehabilitative and emergency care needs, including serving as Central Florida's only Level One Trauma Center. The hospital provides a comprehensive continuum of care through leading-edge technology and expertise in trauma, heart, vascular, stroke, neuroscience, oncology, surgery and orthopedic care. This excellence in care has earned the hospital recognition from U.S. News & World Report as a "Best Regional Hospital" in Central Florida and a "High Performing Hospital" in 13 adult procedures and conditions in the 2021-22 rankings as well as being named in the 2021 IBM Watson Health 100 Top Hospitals® list. Fourteen hospital units at Orlando Health ORMC currently hold Beacon Awards for Excellence for exceptional nursing care from the American Association of Critical-Care Nurses, making it one of the highest-earning adult hospitals in the state. General/Bariatric SurgeryMetabolic/Bariatric Surgery Department (11NE) is a comprehensive evidence-based service provided on a 24-hour, 7 day a week basis. The department is a 16-bed surgical unit designed to provide skilled care to the acutely ill, age 16 or older, and to provide excellence in care for comprehensive metabolic bariatric surgery patients. The primary focus is to provide a therapeutic healing environment to patients requiring post-operative nursing and medical treatment. The acuity of patients includes a diverse variety of diagnosis from emergency and planned surgery of the acutely ill and patient's recovery from bariatric surgery. All nursing staff has completed all required core training to care for these patients. CANMs and experienced RNs on the unit have completed a bariatric resource curriculum to competently care for the bariatric population on a limited level II care profile. The 11LP staff collaborates with a multi-disciplinary team including social work, case management, physical & occupational therapist, respiratory therapist, dietician, spiritual care, wound, ostomy and continence management, home health and pharmacist to meet the needs of this population. The Clinical Assistant Nurse Manager is responsible for the day to day operations within the clinical setting to ensure delivery of quality service and optimal patient flow.
Qualifications:
Education/TrainingHigh school graduate or equivalent.Successful completion of Medical Assistant training from an approved technical school (or 5 years of verifiable applicable work experience in patient care setting) required. Licensure/CertificationMaintains current BLS Healthcare Provider Certification andMaintains current certification by one of the following agencies:Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org)Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com)Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA) (www.nhanow.com)National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com)
Responsibilities:
Essential FunctionsManages staffing for assigned and oncoming shifts, based on patient acuity to insure patient care needs are met and budgetary boundaries are observed.Coordinates patient flow by working directly with the Administrative Supervisor office, Case Management, Discharge Planners etc.Monitors overall status of patients within area of responsibility and closely monitors status of seriously ill patients.Assists with the clinical evaluation of team members, completes written clinical performance evaluations, and conducts timely team member assessments.Ensures compliance with certifications, licenses, and required education for team members.Assists in the coordination and participates in the delivery of patient care ensuring compliance with physician orders and established policies, procedures, and standards of practice.Ensures incident reports are completed appropriately and follows up with incident reports as needed.Participates in multidisciplinary rounds.Performs direct patient care activities as required to meet operational needs.Interfaces with patients and families to provide instruction, promote participation in patient care, and to coordinate nursing activities.Plans and evaluates compliance with organizational and regulatory policies and procedures.Ensures evidence-based, quality clinical nursing practice consistent with nursing research and organizational and national practice standards are being performed by staff (i.e., Core Measures and HAC prevention).Expresses ideas clearly and effectively in verbal and written communication to team members and groups.Participates and/or leads in staff meetings and staff huddles.Embraces, communicates, and promotes change.Utilizes effective fiscal management skills with financial resources.Monitors the use/maintenance of equipment to ensure staff have the needed equipment for patient care and they are able to appropriately utilize equipment.Contributes to the strategic and financial planning of the unit/department.Cultivates exemplary customer service throughout the unit/department by conducting customer service rounds and investigating and responding to patient/family and physician complaints.Maintains a regulatory ready environment of care.Facilitates and supports team member involvement in professional and organizational activities as well as unit- and hospital-based committees.Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional organizations.Identifies issues arising from individual differences and develops awareness of those issues in nursing staff, medical staff, and other health care providers.Advocates on behalf of the nursing staff to represent the concerns of patients, families, and staff.Holds self and others accountable to Orlando Health?s mission, vision, and values.Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.Maintains compliance with all Orlando Health policies and procedures.Other Related FunctionsUses working knowledge of risk management concepts.Participates in Process Improvement activities as assigned.Interprets the appropriate information needed to identify each patient?s requirements relative to their age-specific needs and to provide nursing care needed as described in the unit/department?s policies and procedures.
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