Resident Field Service Technician

In this position, you will provide technical support for Automation & Electrification Solutions, Process Automation Energy Industries (PAEN) in Richland, Washington, delivering superior, professional service, remotely or on site. You will be responsible to work independently and possibly as part of a team based on customer and contract requirements at the customer site of residence. Coordination of activities as well as other staff to install, modify, test, tune, configure or repair Company controls system products and equipment in an efficient and safe manner. Represent the Company in negotiating agreements, resolving highly complex technical, logistics and business issues while promoting and maintaining good Customer relations and protecting the Company's interests. This position requires you to be within 50 miles radius of resident site, so relocation may be required.
This position reports to
Sr Poject Manager
Your responsibilities

• The candidate will need to be self-motivated and self directed to accommodate the numerous customer responsibilities
• Actively participate in Site Safety programs. Safety is our Number 1 priority
• Provide customer consultation on process control hardware, system software, device communications, and control networks
• Routinely implement minor upgrades and expansions to process control systems. This includes minor logic and HMI (Human Machine Interface​) tag and graphics changes
• Participate on a rotating basis to provide 24 hour on call for ABB system problems and resolution support
• Perform preventive and corrective maintenance tasks
• Maintain updated program documentation and system program backups
• Install Cybersecurity upgrades: MS Patching and anti virus
• Work as part of project team to provide facility startup coverage
• Point of contact for shipments and inventory management associated with Customer ABB on site spares

Your background

• High School Diploma or GED required and minimum 5 years related experience in any combination of related degrees/certifications, work or military experience
• Basic understanding of computer networks, automation systems DCS/PLC systems (architecture, project engineering and HMI/graphic creation)
• Experience troubleshooting and installing control systems (DCS or PLC)
• Candidates must already have a work authorization that would permit them to work for ABB in the US

Benefits

• Retirement plan
• Life insurance
• Disability insurance
• Wellbeing program
• Healthcare plan

More about us
ABB Energy Industries is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation and water sectors. Driving integrated solutions that automate, digitalize and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector with our technologies designed to improve operational efficiency, reduce risk, reduce energy consumption and waste. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. #LI-Hybrid

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